When retail customer face a growth in the organization but run out of resources, seeking a trusted IT service provider may be the best solution. An experienced IT service provider helps to reduce the cost and complexities of the business process and at the same time maintain leading-edge technologies for building robust applications.
Gateway has vast experience in helping retail customer to setup and maintain their network and IT infrastructure. We help customers setting up the local and global VPN network, 4G network, various kind of network equipment (Router, switch, firewall, load balancer, wifi network, CCTV, etc), PC, Servers and Cloud platform, etc.
All network engineers are Cisco CCNA / CCNP network professional
Ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN.
Monthly preventive maintenance with detail monthly report
Monthly preventative maintenance is performed in helping customers to health check their network and network equipments. Unexpectedly break down of network can be prevented.
24 x 7 Support Hotline
Our experience technical staff help customers to remotely troubleshoot any network problem. Dedicated fault report system is also used for fault handling and reporting.
Video conference & collaboration service
Dedicated video conference and collaboration server helps our engineer to remotely solve various computer problems for the customer. It also help in mastering new software and other demonstrational tasks.